Verification of the warranty period requires copy of receipt or other proof of purchase. Warranty cannot be honored without proof of purchase. Please retain these records.
Bag Buddy products are warranted by the manufacturer against defects in workmanship for a period of one (1) year from the date of purchase.
In the case of product failure due to defective material or manufacture workmanship within the one (1) year warranty period the Bag Buddy or component part(s) will be repaired or replaced (at the manufacturer’s option) at no charge to the customer if returned freight prepaid to Bag Buddy, 1212 Tidewater Avenue, Victoria VA 23974.IMPORTANT: Call toll free 1-877-327-1767 for a Return Goods Authorization (RGA) number before returning goods. Product received at the factory without an RGA will not be accepted. Bag Buddy will pay the shipping charges for return to the owner of items replaced or repaired.